The Water Cooler Company offer water cooler maintenance contracts for customers who wish to purchase water coolers but have them regularly maintained to a professional standard. We strongly recommend that customer have these water coolers installed, serviced and maintained by a qualified technician.
These maintenance contracts are also available to clients who have inherited a water cooler or have purchased a water cooler from us.
Plumbed Water Cooler Maintenance Packages
Our service costs customers R2100 per year per plumbed water cooler. This package includes two six monthly sanitisation, filter changes in accordance with EDWCA regulations and one call-out. We provide discounts for customers with multiple water coolers and can provide similar packages for customers with drinking water fountains.
If a water cooler purchased through us breaks down during the first year, the call out charges and parts are covered by us. After the first year we have a R500 call out charge for the first hour. Subsequent 30 minutes after the first hour are charged at £15. Parts are charged at cost and are agreed with the client during the visit.
Bottled Water Cooler Maintenance Packages
If a water cooler purchased through us breaks down during the first year, the call out charges and parts are covered by us. After the first year if you continue to use our sanitisation and water delivery services we cover call-out charges and servicing costs, leaving you to only pay for replacement parts.
Please call us on 011 083 8988 for more details on costs for water cooler maintenance contracts and having your water cooler or drinking fountain maintained by us. Maintenance contracts and terms are subject to cancellation in the event of willful abuse, and are offered based on the age and state of the water cooler.